Wheelchair Rental in Japan
Your Adventure,
Our Support.
Anyone who needs a wheelchair can use it.
It has been used by many people who have come to Japan for sightseeing from overseas.
Our wheelchair rental service offers a range of options to accommodate different needs and
preferences.
Whether you're looking for a lightweight manual wheelchair or a powerful electric model, we
have you covered.
Rental period and Rental price
In-store Pickup
Visit our store to pick up and return your wheelchair.
- All-inclusive: ¥1,500 is the final price. No hidden fees.
- Easy Math: e.g., 3 days = ¥4,500 total.
- Flexible Choice: Select either model at the same price.
Payments are processed in Japanese Yen (JPY), and the final amount will be determined by your credit card provider's exchange rate.
Standard Models:
- Self-Propelled: Large wheels for users to wheel themselves.
- Attendant Type: Compact and lightweight for companions to push.
*Advance booking is recommended to ensure your preferred model is in stock.
*Actual model and design may vary based on availability.
Delivery Service to Hotels (Osaka, Kyoto, Tokyo)
Seamless wheelchair rental delivery and collection service coordinated directly with your hotel concierge in Osaka, Kyoto, Tokyo, and across Japan.
- Simple Pricing: ¥6,400 (Shipping) + ¥1,500/day.
- Additional Days: Just +¥1,500 per extra day.
- Easy Pickup & Return: Simply collect and leave your wheelchair at the hotel front desk. No need to meet delivery staff.
- No Security Deposit: Tax-free. No hidden fees.
9,400 JPY is roughly $62 USD (includes round-trip shipping!).
For stays longer than 2 days, only 1,500 JPY (~$10) is added per day.
How it Works & Important Rules:
- Front Desk Service: We coordinate with hotel staff for all logistics. In some areas, we use trusted courier services, but your point of contact is always the hotel reception.
- Staffed Hotels Only: Service is available only at hotels with front desk staff available during the day. We cannot deliver to airports, stations, or Airbnbs.
- Minimum Rental: A 2-day rental period is required for all delivery orders.
- Different return location: Returning at a different hotel is possible. The return fee uses a different rate table from same-hotel return — even in the same city or area (shown on the estimate). You do not need to move packing materials; our team or partner collects without boxing. If your chair arrived in a cardboard box and you return at the same hotel by courier, keep the box and follow the return manual (leave the packed chair at the front desk).
*Tokyo and other regions start from ¥11,400 (2-day pack). Prices may vary by area.
*We coordinate with your hotel concierge for smooth delivery and pickup.
Heavy-Duty Wheelchair Rental
We offer specialized manual wheelchair models designed for users with a larger body frame or those requiring reinforced support.
All models require a minimum 3-day rental period, with clear daily pricing for extended stays.
- Wide Size (Manual): ¥9,000 / 3-Day Pack (+¥3,000 per extra day)
- Comfort Heavy-Duty: ¥11,000 / 3-Day Pack (+¥4,000 per extra day)
- Minimum Rental: 3 days required for all models.
- Additional Days: Daily rate applies after the initial 3 days.
- No Security Deposit: Tax-free. No hidden fees.
Important Notes:
- Limited Stock: Advanced reservation is strongly recommended.
- Shipping: Standard hotel delivery fees apply.
Large Build Comfort Wheelchair (Seat width 45cm)
Electric Wheelchair Rental
Our electric wheelchairs are available with a minimum 3-day rental period. Clear daily pricing applies for extended stays. Shipping fees are calculated separately by region.
- Additional Days (Standard Electric): +¥3,000 per day
- Electric Wide Size: ¥31,000 / 3-Day Pack (+¥4,000 per extra day)
- Minimum Rental: 3 days required
- No Security Deposit: Tax-free. No hidden fees.
Important Notes:
- Shipping: Hotel delivery fees apply separately depending on area.
- Limited Stock: Advance reservation is strongly recommended.
JW Active PLUS is a lightweight joystick-controlled electric wheelchair.
Premium option for travelers
Traveling across Japan with an electric wheelchair?
A separate service from the standard electric wheelchair rentals above, designed for longer stays and multi-city travel.
- Hotel delivery and pickup included
- Plans from 4 days
- Cross-city return available (e.g. receive in Tokyo, return in Osaka)
- Foldable WeeMO SW0142M for sightseeing and Shinkansen travel
Learn about our travel electric wheelchair service
Standard electric wheelchairs on this page remain available in the booking form below.
Payment Method
Fast & Secure Online Payment
We operate a cashless system to ensure a smooth rental experience.
On the booking confirmation page, you authorize your card securely through Stripe. Payment is not confirmed at this step—we verify that your card is valid. After we check availability, we charge your card only if we can accept your booking.
Once authorization is complete, we send you a confirmation email with your reservation number.
- Online authorization (recommended): Authorize your card from the confirmation page.
- In-store payment: Scan a QR code with your smartphone to pay by credit card.
*We do not accept cash or physical card inserts (chip/swipe).
Our opening hours
- Mon-Fri 9:30-18:30
- We remain closed on Sundays and Saturdays.
- We are closed on Japanese holidays.
Access
Map around
Our address
NGT Care Rental
2-2-3 Nakano, Higashisumiyoshi Ward, Osaka City, Osaka Prefecture 546-0012, Japan
Time from main accommodation areas to our shop
- Tennoji, Tsuruhashi, Namba : 15 to 20 minutes by car
- Osaka Station/North Area : 20 to 50 minutes by car
Points to note when using a taxi
If you take a taxi, it may not be possible to put your wheelchair in the trunk of the car.
This is because the trunk may contain fuel gas cylinders.
In that case, they may load the wheelchair onto your seat, but it is safer to let the taxi
driver
know in advance that you are going to pick up the wheelchair.
Frequently Asked Questions
On this page, dates earlier than the earliest date available on the calendar cannot be booked online.
For hotels in Osaka City or Kyoto City, delivery today or on the next business day may be possible. Please use one of these same-day delivery pages:
・Same-Day Wheelchair Rental in Osaka
・Same-Day Electric Wheelchair Rental in Osaka City
・Same-Day Wheelchair Rental in Kyoto
For other cities, select the earliest date available on the calendar, and in the message field write your preferred start date and whether, if that date is not possible, you want to proceed with the calendar dates or cancel.
Our staff will check availability and delivery capacity and contact you. This is not guaranteed.
We do not deliver to or collect from the airport itself.
If you stay at a hotel inside the airport, we can deliver to and collect from that hotel.
If you use a rental car, delivery to the rental-car shop may also be possible. Please obtain the shop’s consent in advance.
We do not deliver to or collect from train stations.
If you use a rental car, delivery to the rental-car shop may be possible. Please obtain the shop’s consent in advance.
Not as a standard option.
It may be possible when pickup and return can be arranged reliably — for example:
・A manager, host, or other responsible person receives and/or returns the wheelchair on your behalf
・An in-person handoff during weekday business hours (quick contact, short wait only, no redelivery, and similar conditions)
・Return via a staffed hotel or a rental-car shop
Whether we can accommodate the request depends on whether the pickup and return arrangements can be made reliably. If you need this service, please contact us through the message field on the reservation form. Our staff will confirm the arrangements and let you know whether we can accommodate your request.
It may be possible if the pickup and return locations for the wheelchair are fixed. Please include the ship name, port, and pickup and return locations and times in the message field on the reservation form. Our staff will check the arrangements and contact you.
Yes. We deliver to hotels and other accommodation facilities throughout Japan, except remote islands and certain other areas. Fees vary by area, so please check the estimate on the form.
For dates that are not available on the calendar or non-standard pickup locations, please use the message field on the form. Our staff will check and contact you.
Yes. Enter the return location on the form.